Contacting Us Online
Due to limited resources, the ACLU-WA is only able to take on a relatively small number of cases – cases that will have a big impact on a large number of people. We are also unable to act as a general legal service provider or get involved in criminal cases at the trial level. Please note that the ACLU-WA only addresses matters that occur in Washington state. If you are concerned about an issue from another state, please contact that state’s ACLU office. Click here for a map of other ACLU offices.
For those issues and cases that we are not able to assist with, the ACLU-WA’s Information and Referral Program (IRP) provides legal information and referrals to other organizations, agencies and attorneys that may be in a better position to assist. Please note that the ACLU-WA is not a dispute resolution service, and the IRP will not contact other individuals or organizations on your behalf. And while the ACLU-WA’s IRP may not be able to fulfill requests for records or other information, we will do our best to direct you to organizations or agencies that may be able to assist. Please review the ways IRP can be reached below.
Write to the ACLU-WA’s IRP at the following address:
American Civil Liberties Union of Washington
Information and Referral Program
PO Box 2728
Seattle, WA 98111-2728
Please note that we only respond to letters that are written to the ACLU-WA. We do not respond to copies of letters sent to other groups or organizations. Please also be aware that we cannot guarantee the safe return of any important legal paperwork or supporting documentation that you mail to us. For this reason, we advise that you do not mail original documents to IRP. IRP response times vary, but typically range between two to four weeks. E-mail responses are more prompt; if you have an e-mail address, please include it in your letter. Please see below for other information to include in your letter.
IRP counselors answer calls on the IRP line (206.624.2180), from 10:00 a.m. to 1:00 p.m. on Tuesdays, Wednesdays, and Thursdays. Please note that we do not accept voicemail messages on the IRP line.
The IRP counselor may be able to provide general legal information and referrals to other organizations over the phone but typically sends information via email or mail. Please note that the IRP counselor is unable to provide legal advice or legal recommendations. Response times vary, but typically range from one to two weeks. If you have not received an email response within one to two weeks, please check your spam or junk folders before following up with IRP.